Sr. Engineer - CloudOps

Experience - 5+Years

Location - Indore

For the CloudOps/NOC team, eInfochips is looking for Sr. Eng with 5+ years of Cloud infrastructure experience.

Candidate should have experience in AWS Service, Linux-based Systems, Kubernetes, Terraform, Networking, Firewall

policy, Backup, Storage administration, Infrastructure performance & availability on public cloud environments.

Additionally, have a good understanding of Git, Monitoring Tool, Splunk and deployment orchestration through IAC.

Technical Skill

 Experience working on AWS, Kubernetes Orchestration and EKS.

 Must have 2+ years of Production Env. Experience.

 Exp. with infra-automation using Terraform| CloudFormation | Ansible.

 Exp. working on Linux environment with at least one scripting language.

 Exp. of CI/CD pipeline using Jenkins, Harness l ArgoCD

 Exp. in Application Performance Monitoring tools such as Instana, Grafana, Splunk, PagerDuty, Pingdom and Cloud

Watch.

 Good to know and at least hands on experience on Cloud Operation Process and Agile Release Processes, and L2/L3

Ticketing process.

 Should have experience with source control and management tools like Git.

Essential Duties & Responsibilities:

 Should be able to work in 24 X 7 shifts for support of infrastructure, Weekly rotational shifts.

 Design, implement and maintain highly available, scalable AWS infrastructure and services within a managed service

environment and continual re-evaluation.

 Manage the deployments in env. such as QA/Stage/Production and engaging stack-holders as required, and

adhering to SLA (Service Level Agreement)

 Build, Deploy and Manage Kubernetes clusters through automation like Terraform.

 Institute infrastructure as code, security and process automation and automation of routine maintenance tasks

 Security and Vulnerability Patching.

 Create and deliver knowledge-sharing presentations and documentation.

 Learning on the job and exploring new technologies with little supervision.

 Participating and leading war-room/outage calls and ensuring the RCA process is implemented.

 Cross located Team Management to create a self-managed team, support skill development, and provide growth

path, performance evaluation, and attrition management.

 Customer Management for daily calls to discuss progress/updates, weekly & monthly status reporting, and lead calls

with cross-functional team for creating new services monitors.

 Ability to work with and influence cross-functional teams of customer / eInfochips.

 Delivery Management to ensure well-defined SLAs (Service Level Agreement) and adherence of the same by

self/team using delivery tracking tool – JIRA / Confluence.

 Quality Management to contribute that all deliverables from eInfochips are following the quality processes of

eInfochips and the customer.

 Documentation of processes/status reporting / SoPs for future reference.

Qualifications:

 Must have a bachelor’s degree in computer science or related field and 5+ years of relevant experience in IT Ops

 Good to have certification towards RHEL, AWS Cloud services Associate level, Kubernetes, Terraform and Scripting

language is preferable.

Linux : 3+ Yrs.

AWS : 3+ Yrs.

Kubernetes : 1+ Yr.

Terraform : 6+ Months

Total 2+ Year Production Operations and Maintenance Experience.